Our Team

The team at ReachOut includes some of the most passionate, hard-working, innovative and agile people you’ll ever meet.

Gary Groves

Chief Executive Officer

Gary's dedication to enhancing mental health outcomes has been a driving force throughout his career, fueled by his deep-seated passion for mental health and wellbeing.

Gary has deep experience in the public service and community sectors having held executive roles in the NSW Department of Communities and Justice, Family and Community Services, NSW Police and most recently as the CEO at JewishCare NSW, a service provider for vulnerable members of the Jewish community. 

He brings extensive experience in innovation, program delivery and leadership having worked in leadership roles across his 25 year career. 

As Chief Executive Officer at ReachOut, Gary is focused on developing our strategy to maximise our impact, ensuring ReachOut is sustainably resourced and leading our collaboration with sector partners and funders to empower young people throughout their help-seeking experience.

Gary holds tertiary qualifications in Policing and post graduate studies in Crime Prevention and Criminology from Charles Sturt University. He is also a graduate of the Australia Institute of Company Directors and a fellow of the Australian New Zealand Executive Leadership School of Government.

Jackie Hallan

Director of Service

Jackie’s commitment to creating a positive and sustainable impact on the mental health and wellbeing of young people is driven by her own lived and living experience of mental health challenges.

Jackie has 15 years of experience in leadership, public health and service development and delivery. Previously, she worked in skin cancer prevention, leading the growth of the SunSmart program across NSW, and the implementation of the award-winning Sun Sound youth skin cancer prevention campaign. She adopts an evidence-based approach and places a high value on collaboration, creativity and continuous improvement.

As ReachOut’s Director of Service, Jackie leads a centre for excellence in digital mental health and wellbeing service delivery.  The team includes peer workers, mental health experts, content creators and volunteer coordinators who share a belief in the power of lived experience and safe storytelling. We focus on providing quality support services in a safe and engaging way.  

Jackie holds a Bachelor of Business from Queensland University of Technology and a Diploma of Management from the Australian Institute of Management.

The Service team is responsible for the Youth Involvement program, ReachOut PeerChat, Online Communities, self-help content and clinical governance.

Ben Bartlett

Director of Government Relations and Communications

Ben is passionate about ensuring young people have the resources and support they need to meet life’s challenges and achieve their full potential. 

With over a decade of experience working in state and federal politics, including as a Senior Adviser to Australia’s 29th Prime Minister, the Hon Malcolm Turnbull, he has been instrumental in driving policy change and reform agendas on a diverse range of issues from marriage equality to online safety and clean energy. 

As Director of Government Relations and Communications at ReachOut, Ben has focused on increasing federal funding so that we can meet the high demand for our services and invest in innovative new products. He ensures that ReachOut’s views and expertise are heard in mental health policy reform processes and is implementing a reputation and engagement strategy to build understanding of our value and impact as a vital youth mental health service.

Ben holds a Master of International Trade and Development, a Bachelor of Commerce (International Business) and a Bachelor of International Studies from the University of Adelaide. 

The Government Relations and Communications team is responsible for government relations, policy, media, communications and stakeholder relations functions at ReachOut.



Björn Bohme

Director of Product, Design and Technology

Björn is passionate and curious about evolving ways to help young people feel better through the use of online services. He has more than 25 years’ experience in the IT industry.

Prior to joining ReachOut, he was the Chief Technology Officer for ANZ at CTM, one of the largest travel management companies in the world, where he had overall responsibility for developing and rolling out their technical platform, as well as ensuring agreed service levels were met.

Björn has also worked as a senior technical and business consultant for a number of global blue-chip enterprises including Lufthansa, Ericsson and Bang & Olufsen. He holds a Masters Degree in Industrial Engineering and Management from Linköping University in Sweden.

The Product, Design and Technology team is responsible for Service Design, Product Development, Delivery and Data Analytics.

Tracey Campbell

Director of Marketing and Fundraising

Tracey’s commitment to making a difference to the lives of young people is inspired by her two teenagers.

With more than 20 years’ experience in the not-for-profit sector, she has a strong track record in revenue growth, community engagement and enhancing an organisation's marketing capabilities. Tracey previously held key leadership roles at WWF in Australia and Asia Pacific, and at Mission Australia, and led revenue growth for many International Non-Governmental Organisations in her role as General Manager at 2evolve, a leading fundraising agency.

As ReachOut’s Director of Marketing and Fundraising, she leads a team of gifted marketers and fundraisers to support young people, their parents and the broader community with their mental health and wellbeing.  

Tracey holds a Bachelor of Public Administration from Manchester Metropolitan University and a Diploma of Direct Marketing from the Chartered Institute of Marketing.