Contact Us

Need support right now?

You can get immediate support from a number of organisations that we’ve listed on this page. If you or someone you are with is in immediate danger, please call 000 OR go to your nearest hospital emergency department.

Lifeline

For all ages

Provides all Australians access to crisis support and suicide prevention services.

13 11 14

Available 24/7

Chat with them online

available 7 pm – 12 am AEST

Visit lifeline.org.au

Kids Helpline

For ages 5-25

Free 24/7 phone and online counselling service for young people.

1800 55 1800

Available 24/7

Chat with them online

Available 8 am – 12 am AEST

Visit kidshelpline.com.au

Suicide Call Back Service

For ages 15+

Provides immediate telephone counselling and support in a crisis.

1300 659 467

Available 24/7

Chat with them online

Available 24/7

Visit suicidecallbackservice.org.au

1800 RESPECT

For all ages

Support if you, or someone you know, is experiencing sexual assault or domestic and family violence.

1800 737 732

Available 24/7

Chat with them online

Available 7 pm – 12 am AEST

Visit 1800respect.org.au

If it’s not a crisis, or you want to connect with someone who might have been through something similar, you can try ReachOut’s peer-support forums. We have forums for young people and for parents/carers.

ReachOut Australia’s services provide self-help tools so that you have information and practical steps to help you understand what’s going on and how to take action. 

To get the most relevant information:

Contacting ReachOut Australia

General enquiries

ReachOut’s office is open during business hours, Monday to Friday, 9 am – 5 pm. ReachOut cannot provide immediate or crisis support. If you need help right now, or know of someone who does, there are 24/7 services available. Check out some of the options for young people at https://au.reachout.com/urgent-help, or for parents/carers at https://parents.au.reachout.com/emergency-contacts.

02 8029 7777 (Monday to Friday, 9 am to 5 pm)

info@reachout.com

ReachOut Australia
Level 2, 35 Saunders Street
Pyrmont NSW 2009

Media enquiries

ReachOut’s office is open during business hours, Monday to Friday, 9 am – 5 pm. ReachOut cannot provide immediate or crisis support. If you need help right now, or know of someone who does, there are 24/7 services available. Check out some of the options for young people at https://au.reachout.com/urgent-help, or for parents/carers at https://parents.au.reachout.com/emergency-contacts.

Tessa Anderssen
0411 708 587
media@reachout.com

Partnership and Donation enquiries

ReachOut’s office is open during business hours, Monday to Friday, 9 am – 5 pm. ReachOut cannot provide immediate or crisis support. If you need help right now, or know of someone who does, there are 24/7 services available. Check out some of the options for young people at https://au.reachout.com/urgent-help, or for parents/carers at https://parents.au.reachout.com/emergency-contacts.

ReachOut Australia
PO Box Q501
Queen Victoria Building
NSW 1230

02 8029 7777 (Monday to Friday, 9 am to 5 pm)

supporters@reachout.com

Something else?

We’re here to help, so please get in touch here.

This form is monitored during business hours, Monday to Friday, 9 am – 5 pm. ReachOut cannot provide immediate or crisis support. If you need help right now, or know of someone who does, there are 24/7 services available.

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