For more than 25 years, ReachOut has been helping young people access support as they experience mental health challenges
We were first to identify the opportunity that exists to use technology and reimagine how people in need can get help.
Since our launch in 1998, ReachOut has been connecting and supporting young people, and their parent, carer and teacher networks to a range of mental health services that are available when and where they need it. We make it easy for young people to connect on their terms, at any time, from anywhere.
As the pioneer of an online model of mental health support for young people all over Australia, we have continued to evolve. Today, we are recognised as one of the leading providers of specialist support for young people on the journey towards better mental health. We are helping to change the lives of young people for the better.
PeerChat is a free, text-based service where young people (16–25) can chat one-on-one with trained peer workers who use their own lived experience to provide relatable, judgement-free support. Read more about ReachOut’s services for young people.
Parent Coaching provides parents and carers of teenagers (12–18) with up to four free, one-on-one sessions with professional coaches to develop personalised action plans and practical strategies. Read more about ReachOut’s services for parents.
ReachOut Schools delivers evidence-based, expert-developed resources and classroom activities that empower students to manage their wellbeing and provide teachers with self-care tools. Read more about ReachOut’s services for schools.
Impact Study
As shown in our Impact Study, young people using ReachOut experienced a significant reduction in symptoms of depression, anxiety and stress, and in their suicide risk. There was also an increase in help-seeking behaviour. With 70 per cent of young people not seeking help for a mental health issue, ReachOut’s online service addresses many of the barriers to help-seeking, including stigma, embarrassment and a preference for self-reliance.
