At ReachOut we use research to help us better understand young people and the tough times they face, so that we can build better online services to meet their needs for information and connection, and help them navigate everyday issues and mental health challenges.
We use design research, surveys, interviews and discussion boards to explore issues that are relevant to our work as Australia’s trusted digital mental health service for young people. We also undertake user surveys that support our understanding of our outcomes, so we can build a better picture of our social impact.
Our research helps us to work with government and policy makers to ensure that the mental health system meets young people’s needs in ways that work for them. We’re always looking for opportunities to put key youth issues in the spotlight to ensure that young people’s needs and digital services are well represented in mental health policy in Australia. We do this through a range of public communications, policy submissions and government relations activities.
We also share our research in public reports and research briefs, and through webinars and conferences. You can see our research publications here.
