Helping parents and carers to support their teenagers

When a parent or carer recognises that a teenager needs help, they’re more likely to get it. The majority of mental health difficulties start during adolescence, and we know that young people will often turn to their family and caregivers for support and information.

ReachOut Parents provides accessible online information and resources covering a range of topics that are most relevant to teenagers aged 12–18. We offer different types of online support including articles and factsheets with practical tips and tools, alongside an online community forum and one-on-one coaching support.

Parents and carers can join our free online community to receive peer support from our moderators and other parents who’ve been there before. This anonymous service provides a safe and supportive environment for parents to discuss the issues that are on their mind.

Parents and carers can also access free phone-based coaching sessions with a parenting expert. This service provides up to four sessions to build the confidence and practical skills needed to support teenagers through tough times.

The aim of ReachOut Parents is to help parents to:

  • develop and maintain secure and stable relationships with their teenagers by learning more about what they might be experiencing or issues they might be having to deal with
  • support their teenager and teach them how to seek help for and work through issues independently
  • learn about mental health issues that often have their onset during adolescence, including what to be aware of and how parents can get help for their teenager if and when they need it
  • improve the wellbeing and resilience of families.

The information on ReachOut Parents is based on the latest research evidence and was developed in conjunction with our internal research team and (where appropriate) sector experts. We also work with a diverse team of clinicians who advise us on best practices in mental health service delivery. Meet our Clinical Advisory Group.