Need support right now?

You can get immediate support from a number of organisations which we’ve listed on this page. If you or someone you are with is in immediate danger, please call 000 OR go to your nearest hospital emergency department.

If it’s not a crisis, or you want to connect with someone that might have been through something similar, you can try ReachOut’s peer-support forums. We have forums for young people and also parents/carers.

ReachOut Australia’s services provide self-help tools so that you have information and practical steps to help you understand what’s going on and take action.

To get the most relevant information:


Lifeline – For all ages

Provides all Australians access to crisis support and suicide prevention services.

CALL: 13 11 14 (Available 24/7)
CHAT:  Chat with us online (Available 7pm – 12am AEST)

Kids HelpLine – For ages 5 – 25

Free 24/7 phone and online counselling service for young people aged 5 to 25.

CALL: 1800 55 1800 (Available 24/7)
CHAT:  Chat with us online (Available 8am – 12am AEST)

Suicide Call Back Service – For ages 15+

Provides immediate telephone counselling and support in a crisis.

CALL: 1300 659 467 (Available 24/7)
  Chat with us online (Available 24/7)

1800 RESPECT – All ages

Support if you, or someone you know, is experiencing sexual assault or domestic and family violence

CALL: 1800 737 732 
  Online text chat 

Head office

ReachOut Australia
Level 2, 35 Saunders Street
Pyrmont NSW

Getting there

WALK: Take a 20-minute stroll from Town Hall or Central Station, heading toward the Fish Markets.

TRANSPORT: Grab a 389 or 501 bus up Harris Street, or get the light rail from Central Station to the Fish Market stop.

CAB: Ask for the Nova 96.9 or Channel 10 Studios – we’re next door.

General enquiries

ReachOut Australia
Level 2, 35 Saunders Street
Pyrmont NSW

02 8029 7777 (Mon – Fri, 9.00am – 5.00pm)

Media enquiries

ReachOut Australia
Level 2, 35 Saunders Street
Pyrmont NSW

Tessa Anderssen
0411 708 587

Partnership and Donation enquiries

ReachOut Australia
PO Box Q501
Queen Victoria Building
NSW 1230

02 8029 7777 (Mon – Fri, 9.00 – 5.00pm)


Send us a message

This form is monitored during business hours – Monday to Friday, 9.00am to 5.00pm.

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