“I thought I was alone. So, so alone, like I was the only person who had to deal with this, and now I know that was, and is, far from the truth. But for those who don’t know about ReachOut.com, there are many young people who have not realised this yet.”

The best way we can help young people is to put help in the palm of their hands.



Together we can provide help to those who need it.

With the end of the year coming closer every day, like me, you’re probably looking forward to enjoying some festive cheer in the company of your family and friends.

But, for an awful lot of people, this time of year can be a terribly tough time. And those living with a mental illness can find it especially hard.

Surrounded by the joy and laughter of others, many find themselves plunged into lonely hopelessness. They might feel that things will never get better. Nobody will ever understand.

They are at a time in their lives when they’re already going through the emotional turmoil of growing up. For far too many of them, this time of year can bring unbearable despair and confusion. That’s exactly why I’m writing to you now.

I’m so grateful for the wonderful help you’ve given us before now. Your support has already enabled us to reach out to so many struggling young people, in fact, this year alone more young people and their families accessed help via ReachOut services.

Naturally, in times of need, we turn to those who’ve already shown they care. That’s why I really hope you can help with another gift today

Will you help me make sure that these young men and women are getting the help they need to get through this holiday season and beyond? A gift of just $10.00 today could help so many young people and their families start the New Year with a renewed sense of hope.

Because, believe me, it’s absolutely crucial that we reach out and help thousands of young people living with mental illness right now.

And that means many thousands of young people are suffering alone. I’m talking about young men and women like 22-year old Daniel. He told us exactly what he’s been through – and I’d like to share it with you today:

“Throughout my high school years I suffered from what I now know was depression. There were times when I seriously considered taking my own life. I could not explain what I was going through to other people, and even if I could, felt they would not understand. I felt alone in sorting out my problems, but I didn’t have a clue how to do this.

“With inadequate and near impossible access to information and youth-friendly services to help young people through tough times, being a young person like me living in an isolated rural community has its challenges.”

You can see how hopeless this situation would feel, can’t you? Fear of being excluded and stigma mean that a lot of young people like Daniel are extremely reluctant to reach out for help. And many more don’t even know what kind of help is available to them. It’s enough to make a young person like Daniel feel completely isolated as they struggle to cope by themselves.

 With no one to turn to, and nowhere to go for help, too many young people facing mental illness simply lose all hope.

In 2015, 391 young people died by suicide. Tragically, it remains the biggest single cause of death of young Australians between the ages of 14 and 25. Each week, seven young men and;women take their own lives and countless others will make an attempt.

As a parent myself, I simply can’t stand back and let this happen. That’s why the young people involved in our service, my colleagues and I are doing everything we can to help young people. But we need your help to do it.

It’s hard to exaggerate the impact that you can have on a young person’s life. Your support helps provide expert advice, information and resources about mental health issues, which can be absolutely vital in helping a young person understanding what they are experiencing and then empower them to take action.

Through our online community forums, you help us connect young people to other young people who may be facing similar issues. This safe space can help a young person living with mental illness finally realise they are not alone and understand – through the experiences of others – that things can get better. That alone can be enough to create hope for someone who badly needs it.

Crucially, this essential support can help young men and women to make informed, life changing – even life-saving – decisions.

For someone like Daniel, it can make all the difference in the world. He told us exactly how it helped him make the right choices for his friends:

“I turned to the Internet in the hope that I could find some information to tell me what I should do. I came across ReachOut.com and couldn’t believe what I found: an easy-to-navigate website with fact sheets covering a range of issues and information on where to find help.

I cannot put into words how much the ReachOut website has changed my life. For the first time I was able to understand what I was experiencing, and learned strategies for helping myself, and my friends, get through.”

What’s more, Daniel is just one of hundreds of thousands of young people we’ve helped since ReachOut launched back in 1998. Last year alone, ReachOut.com helped a staggering 1.58 million young men and women to take control of their mental health.

But, of course, the work doesn’t end there. More than a million young people in Australia – perhaps even one you know – have a mental health disorder at this very moment. And that means there are still so many more young people we need to help.

To ensure they can start the New Year filled with hope, we need your help. Please make a donation of $10.00 – and help us be there for even more young people like Daniel and his friends.

It’s ambitious work – with huge implications for the mental health of future generations of Australians. And it comes at a cost to match.

For instance, it will cost $9,820 to hold one workshop with up to 20 young people from across Australia, training them to drive conversations, moderate and keep our online forums a safe place for the 20,000 people that currently use them each month to talk about mental health and wellbeing.

$81,750 would cover the cost of developing the next series of online and printed resources for our High Schools, where they’ll support thousands of young people as well as our teachers.

And $165,000 will fund a 3 month social media, bus and cinema campaign aimed at educating young people about different mental health issues – reducing the stigma of asking for help.

Of course, these are huge figures. But experience has shown that, if enough of us come together and give what we can, a lot can be achieved.

But just don’t take my word for it. Here’s how Daniel described the incredible effect that the work you support had on his life:

“I thought I was alone. So, so alone, like I was the only person who had to deal with this, and now I know that was, and is, far from the truth. But for those who don’t know about ReachOut.com, there are many young people who have not realised this yet.”

He’s absolutely right, too. There are many thousands of young people who we urgently need to reach with our life changing message. With your support, I’m certain we can help a lot of very confused and desperate young people start the New Year with new hope.

With warmest thanks – and very best wishes for the New Year.

Jono Nicholas



We can’t do what we do without generous people like you. Your support makes a real difference to ReachOut and a real difference to the young people who rely on us.

Have a question? The answer might be here:

Are my details secure?

Security Policy

ReachOut Australia (ReachOut) uses the eWAY Payment Gateway for its online credit card transactions.
eWAY processes online credit card transactions for thousands of Australian merchants, providing a safe and secure means of collecting payments via the Internet.

All online credit card transactions performed on this site using the eWAY gateway are secured
• Payments are fully automated with an immediate response.
• Your complete credit card number cannot be viewed by ReachOut or any outside party.
• All transactions are performed under 128 Bit SSL Certificate.
• All transaction data is encrypted for storage within eWAY’s bank-grade data centre, further
protecting your credit card data.
• eWAY is an authorised third party processor for all the major Australian banks.
• eWAY at no time touches your funds; all monies are directly transferred from your credit card to the
merchant account held by ReachOut.

For more information about eWAY and online credit card payments, please visit

To take a look at ReachOut Australia’s privacy policy click here

Your Privacy

Your privacy is important to us. You can read all about how we use your data, how we keep it safe and more here.

Where does my money go?

We keep our internal costs down employing a small team staff across in Sydney and Perth and many more awesome volunteers all across the country.

85% of your donation goes to delivering our services including ReachOut.com and ReachOut Professionals. This includes content creation, online resources, research that helps us get it right and designing mental health Mobile Apps to help young people experiencing mental health issues across Australia and the world through our US and Irish partners.

The remaining 15% goes towards keeping us running. This includes staffing costs, and essential things like keeping the lights on, running computers and paying the rent for our office space.

We have a policy of financial transparency, and are externally audited every year. You can check out a breakdown of our income and expenditures by clicking on this link.

What is a monthly gift?

Put simply, your monthly or regular gift helps save lives and improves the mental health and wellbeing of young people every day of the year.

A monthly or regular gift is a tax deductible donation that is debited from your nominated account on or around the 17th of each month. By committing to a regular monthly gift, you can help provide young people with a better way to deal with difficult times. For as little as $12 a month, less than a movie ticket, you will have an impact on the mental health of thousands of young Australians. You will also join a community of people that understand looking after your mental health is just as important as your physical health.

For more information click here

For a copy of our direct debit agreement, please Direct Debit Agreement

Can I pay by post

You certainly can. Simply download this form and send it to us at:

ReachOut Australia
Level 2, 35 Saunders Street
Pyrmont NSW 2009

How do I leave a bequest in my Will?

A gift or bequest in your Will is a lasting gift which embraces the values you live, and the people and causes that are important to you. After providing for your loved ones a bequest or legacy provides an opportunity to honour a loved one, or to permanently link your own life with our work. We believe that every young person has something special to give to the world, and, your legacy can help to create bright and healthy futures for more young people. Find out more or get in touch by email

Other ways to support young people

Work for ReachOut.com
Come and join the ReachOut team and help improve the mental health and wellbeing of all young people.

Run, cycle or hold your own event by creating your own fundraising page. Find out more here

Workplace or Payroll Giving
You can make regular donations directly from your payroll which will help young people get the help they need. To find out more click here

Get in touch

Our team are here to help with any questions you have. Contact us via our online enquiry form or:

Call us on 02 8029 7777
Email us at supporters@reachout.com

You can find us at:

Head Office,
Level 2, 35 Saunders Street, PYRMONT, NSW 2009

Share This