The Role

The current Director of Fundraising is moving back to the UK and this is an outstanding opportunity for a driven, engaging and motivated fundraiser to join this inspirational organisation.  The role reports directly to the CEO and is a critical member of the senior leadership team with the accountability of managing the fundraising team and with oversight and growth of the non-government fundraising strategy.  The role requires a deep understanding and significant experience in best practice fundraising combined with a strong commercial background.

The Person

We are looking for an exceptional candidate with a strong track-record in raising non-government income, extensive people leadership skills and the ability to build strong and deep relationships both internally and externally.  You are extremely well networked and the expectation is that your relationships and connections will follow you in your new role.  You have a collaborative and optimistic approach to leadership and a growth mindset.  Your desire to learn both personally and professionally is a great fit for ReachOut’s culture. We are looking for a down to earth person who operates with openness, trust and transparency combined with the strength of character to take accountability for the success and growth of this pivotal team.

You can read the full position description here

For further information and a confidential discussion please contact our recruitment partner for this assignment, Scott Horton, on 0410 292 332 or



The Role

The Research Manager leads research efforts that explore the attitudes, behaviours and motivations of our users to make our services and products meaningful, engaging and relevant to their everyday life.

You are responsible for building an understanding of the organisation’s users and their behaviour, and providing insights to the service, marketing and digital teams about how users interact with our products.

You will take the lead on running design research and communicating findings back to the whole team, creating actionable insights to guide design and ongoing service delivery.

The Person

You are driven by empathy and a passion for understanding people and are skilled in a variety of qualitative methodologies. These methods include co-design workshops, 1:1 interviews, focus groups, card sorts, usability sessions and diary studies.

You have at least five years’ experience in UX or design research, and expertise in designing and conducting a range of qualitative design research methods including co-design workshops, in-depth interviews, diary studies and usability testing.

You are experienced in collaborating with product development and service teams to drive user-centred outcomes for digital projects. Your strong presentation and storytelling skills enable you to effectively advocate for users through all phases of the design process.

You can read the full position description here

For further information please contact our HR Manager Maxine Bartlett on 02 8029 7723 or email

Please send your resume and a supporting statement (no more than two pages) that shows how you meet the role requirements to

Be quick! Applications close in two weeks on Wednesday 1 March 2017.




Follow us on Facebook, Twitter or LinkedIn and you’ll be the first to know when something else comes up.


Volunteering is a great way to help us reach out to more young people going through tough times. You can give us a hand in the office, spread the word or enjoy an awesome day out at one of our fundraising events across Australia. Find out more


If you’re feeling creative, why not use your skills and imagination to fundraise for You’ll be a legend AND help us make sure that anyone who needs help can visit whenever they need to. Check out some ideas

Make a pledge

Making a pledge just takes a minute and we’ve got some tools to help you do it. You can pledge to start a convo, share around or look after your mental health. Check out our different pledges and commit to yours today.

Want to be one of the first to know when we’ve created something new to help young people with their mental health?

Just tell us your details and we’ll keep you in the loop via our email newsletter.

To review our privacy policy and how we collect and store your personal information, please click here

Share This