5 user experience insights that changed our work in 2016

5 user experience insights that changed our work in 2016

We do a lot of research directly with our users, and 2016 was a bumper year for it. Last year we involved hundreds of young people and their parents in user experience (UX) workshops, surveys, and focus groups – that’s a lot of opinions. Our UX team pulls all these insights together into tangible user goals that we build our service around. They’re pretty important to us, so we’ve pulled together a few major insights from three projects last year to share with you: ReachOut NextStep, The Toolbox, and ReachOut Parents.

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New youth suicide report confirms critical role of digital mental health

New youth suicide report confirms critical role of digital mental health

Online youth mental health organisation ReachOut said that the Raising the bar for youth suicide prevention report Orygen released today confirms that the role of technology in youth suicide prevention is critical and urged the government and PHNs to continue their work in integrating digital mental health services for young people into the broader service system.

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